Storage and Fulfillment

Storage and Fulfillment

• Warehouses: Over 40 fully equipped logistics warehouses, including two dedicated fulfillment warehouses in Riyadh and Dubai.
• Expansion Capability: Ready to expand to any new area or city to meet customer needs and support their immediate plans and growth.
• Diverse Customer Base: Serving a wide range of customers, including STC, MOH, and 55 other fulfillment clients.
• Order Capacity: Handling an unlimited number of daily orders, typically ranging from 5,000 to 7,000, with the ability to reach up to 35,000 orders per day.

Advanced Technology: Our state-of-the-art technology offers:

• Address Correction: Our advanced sorting solution converts invalid addresses into sortable and deliverable ones.
• Real-time inventory management
• FIFO (First In, First Out), FEFO (First Expired, First Out), stock allocation, and serial number capturing
• 99.7% stock accuracy
• A wide range of automated and customized reports
• Value-Added Services: Includes pick, pack, labeling, kitting, and bundling.

Additional Storage and Fulfillment Features

• Temperature-Controlled Warehouse: Fulfillment warehouse maintained at 15-25°C.
• High Order Accuracy: Order picking and processing accuracy exceeded 99.56% in April.
• Security and Insurance: 24-hour security, CCTV system, and full stock insurance coverage.
• Cycle Counting: Daily cycle counting process for enhanced stock accuracy.
• Reverse Logistics: Includes all operations related to the reuse of products.
• Reverse Logistics: Includes all operations related to the reuse of products.
• Dedicated Team: A well-trained team to manage customer requirements, planning, implementation, and control of efficient operations.
• Operating Hours: Fulfillment facilities operate from Saturday to Thursday, 8:00 to 18:00, with the possibility of extended hours to meet customer needs and inquiries.